FAQs

FAQs

RIMAN is a Korean premium K-beauty brand combining tradition, science, and innovation. 

RIMAN was founded in South Korea and has expanded globally. Its North American headquarters is in Irvine, California, with additional operations in Mexico, Taiwan, and other international markets.

Yes, all RIMAN products are vegan and not tested on animals. 

It is RIMAN’s patented ingredient – a large-leafed Centella Asiatica  cultivated in Jeju with exceptional skin benefits.

It’s volcanic mineral water exclusive to RIMAN, known for deep hydration and nutrient absorption.

RIMAN offers solutions for all skin types: oily, dry, sensitive, combination, and normal.

Yes! RIMAN promotes personalized self-care rituals based on your skin's needs.

A multi-step K-beauty routine including cleanse, hydrate, and protect steps.

Daily, for best results. Routines require consistency.

IN-CELLULAR-DERMATOLOGY, a RIMAN concept focusing on cellular health and skin glow.

Patented ingredients, luxury packaging, vertical integration, and scientific innovation.

Typically within 4–8 weeks, depending on skin cycle and consistency.

Yes, RIMAN formulates with gentle, tested ingredients. 

No. RIMAN excludes over 3,000 common toxic ingredients.

Points earned with purchases that can be redeemed for discounts.

Prices are visible on the official website or through a representative.

Currently to the U.S., Canada, and Mexico.

5–7 business days in the U.S., up to 14 in Canada.

Yes, you’ll receive tracking info via email and your RIMAN account.

Contact Customer Service; delays may occur due to carriers.

You have 30 days from the order date for a full refund.

Yes, RIMAN covers the return shipping.

No, only individually purchased items are refundable.

RIMAN will replace it or refund your purchase.

Same-day cancellations are accepted before 2:59 p.m.

Credit/debit cards. Payments in MXN, USD, and CAD.

No. Orders may be canceled if the address is altered.

Yes, all products are tested for safety and efficacy.

Some contain light natural fragrance; all are free of harsh synthetic perfumes.

Visit RIMAN.com or contact Customer Service at CS@RIMAN.com